Quality Policy
At Caely Renewables BV, we aim to make Energy Savings Certificates (CAE) project management fast, reliable and fully traceable for our clients and partners. We are committed to delivering a high-quality service built on clear standards, evidence-based controls and measurable outcomes. We commit to:
1. Compliance and robustness: comply with applicable CAE scheme requirements and other relevant legal and regulatory obligations.
2. Dossier quality: ensure each CAE dossier is managed end-to-end with defined criteria, quality controls and full documentary traceability.
3. Customer experience: communicate transparently, meet deadlines and provide an efficient process for all stakeholders.
4. Responsible third-party management: select and control critical suppliers and third parties (e.g., verifiers) to ensure competence, independence and performance.
5. Continual improvement: measure performance through KPIs, address root causes and continuously improve processes, tools and team capabilities.
This policy is periodically reviewed to ensure it remains suitable and aligned with our quality objectives and the scope of our activities as a Delegated Entity under the Spanish CAE scheme.
This document is for informational purposes only and does not constitute professional advice. Caely makes no representations or warranties regarding the accuracy or completeness of the information provided. Any use of this information is at the sole risk of the user.